Stories: Testimonials From Our Clients
As we reach the second month that Wendy has been a resident of [assisted living facility] I want to take this time express my thanks for all the hard work that you did to bring about this positive result. We started this process back in June, where I did not even know the questions to ask. You were patient with us as we moved through the process and learned the “ropes”. I was impressed that you would listen to our requests and contact and negotiate with the various assisted living houses to see what their response was to each question. I appreciated that you let me see with my own eyes the different levels of care provided, so I could make the decision rather then you choosing for me. I know that your skill is the reason Wendy is in such a wonderful place and that as a family we are able to relax knowing that she is safe and well cared-for. Obviously, having Wendy suffer from dementia is something that has caused great sorrow and pain for our family. In the midst of this darkness, you definitely have been shining light of hope and caring. I would hope that anyone who is facing a family situation like ours would contact you and let you help them.
-Thanks again for all your help,
“AS A FAMILY WE ARE ABLE TO RELAX KNOWING THAT SHE IS SAFE”
I got Patty’s name from Dawn, and I can’t tell you how much I appreciate her assistance with my mother-in-law; she is exactly “as advertised”. I started an office furniture business in July, and I can appreciate the level of service you provided; it’s what I try to bring to my clients as well and what gets me repeat business. Nothing better than someone who is competent in what they do and someone who truly cares! Should I hear of anyone else in need, they will get your name, pronto!
I am so grateful my hospital social worker referred me to Patty to help me find a retirement community for my aged and frail father, and to arrange home health care during the interim. Patty impressed me as very smart and articulate, highly experienced, and above all ethical and deeply caring. She replied immediately to my inquiries, spent quality time interviewing my father, and recommended us to an excellent facility. Patty also provided invaluable perspectives on what we should consider regarding financial management of this transition. I recommend her without reservation.
I wanted to let you know how happy I am with the people at xxxxxx assisted living. While mom has still not reconciled herself to being there permanently Crystal, Fran, Kiki and Jennifer have been so wonderful to her. When we had some problems they have been great at working with me to make mom more comfortable. The whole process has been really difficult for both mom and me but they have done everything they could to make it easier. Many times they have hugged me when I was leaving in tears. I think mom is slowly adjusting and I am just so thankful that I have not had to worry for one minute that she wasn’t being treated with love and great care. Thanks for referring me to such a great place!
– JoAnne S.
A LETTER FROM JOANNE